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“What we’re finding out is that with the 10,000 contacts we have with people in severe crisis every year, officers are only using force 1.6 percent of the time. That is remarkably low because this is the most volatile...

In the nearly 18 months before Charleena Lyles was fatally shot by two Seattle police officers, police responded to her apartment at Brettler Family Homes 23 times, a number that represents almost 30 percent of all calls for service...